Mobile Crisis Outreach Team (MCOT)

A community-based outreach team with the ability to respond to individuals in crisis and provide crisis intervention and stabilization in the community.

What is MCOT?

Mobile Crisis Outreach Team (MCOT) is available to help those in the community experiencing a crisis due to mental illness and/or substance use issues. They provide assistance in community settings such as homes and schools. They are professionals trained to evaluate a person for safety, de-escalate a crisis, and provide information and education. They also refer people to community behavioral health services for additional support.

Who does MCOT serve?

MCOT serves adults, adolescents, and children who are experiencing a behavioral health (mental health and/or substance use) crisis regardless of their funding source or ability to pay. MCOT offers short term crisis intervention and prevention services utilizing strength-based, solution-focused, culturally competent, trauma-informed, and recovery-oriented interventions. Anyone who is physically located in Skagit, Island, San Juan, and Whatcom counties is eligible for MCOT services. The program serves individuals experiencing a behavioral health crisis, or individuals in a pre-crisis situation that seems to be deteriorating and, without intervention, could result in a behavioral health crisis.

Approach to care

MCOT consists of a team of behavioral health providers, including mental health professionals, certified peer counselors, and substance use disorder professionals collaborating with the individual in crisis and their family members and/or support network to develop a plan to get through the current crisis, manage future crises, and move towards recovery.

Goal of MCOT

The goal of the MCOT team is to support members of the community through a behavioral health crisis, in the least restrictive manner possible.


Services in this program include the following, based on client need:

  • Crisis Intervention and Prevention Services


To access this service, call the VOA Crisis Response Services (the Care Crisis Line) at 1-800-584-3578 24/7 – 365 days-a-year to speak with a mental health professional who will assess the situation, make appropriate referrals, and/or dispatch the MCOT community based outreach team.

Frequently Asked Questions

How do I find out where these services are offered?

Start by checking out our location page. First, filter by the category of service. Then, find the service you’re looking for. Available locations will populate, and you can even get directions to the closest facility.

How do I know which services are right for me?

Our referral team is here to help! Accessing services at Compass Health is an easy, three-step process. Start by requesting services with our online referral form.

How do I sign up for services?

Different services have different entry points at Compass Health – many are open to self-referrals, others must be referred by an outside source. For specific information based on service, please refer to our services tab and check the appropriate service(s) you are interested in for a way to get started. For general advice on how to access many services at Compass Health, visit here.

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