Mobile Crisis Outreach Team (MCOT)

A community-based outreach team with the ability to respond to individuals in crisis and provide crisis intervention and stabilization in the community.

What is MCOT?

Mobile Crisis Outreach Team (MCOT) is available to help those in the community experiencing a crisis due to mental illness and/or substance use issues. They provide assistance in community settings such as homes and schools. They are professionals trained to evaluate a person for safety, de-escalate a crisis, and provide information and education. They also refer people to community behavioral health services for additional support.


Who does MCOT serve?

MCOT serves adults, adolescents, and children who are experiencing a behavioral health (mental health and/or substance use) crisis regardless of their funding source or ability to pay. MCOT offers short term crisis intervention and prevention services utilizing strength-based, solution-focused, culturally competent, trauma-informed, and recovery-oriented interventions. Anyone who is physically located in Skagit, Island, San Juan, and Whatcom counties is eligible for MCOT services. The program serves individuals experiencing a behavioral health crisis, or individuals in a pre-crisis situation that seems to be deteriorating and, without intervention, could result in a behavioral health crisis.


Approach to care

MCOT consists of a team of behavioral health providers, including mental health professionals, certified peer counselors, and substance use disorder professionals collaborating with the individual in crisis and their family members and/or support network to develop a plan to get through the current crisis, manage future crises, and move towards recovery.


Goal of MCOT

The goal of the MCOT is to support members of the community through a behavioral health crisis, in the least restrictive manner possible.

Services

Services in this program include the following, based on client need:

  • Crisis Intervention and Prevention Services

Access

To access this service, call the VOA Crisis Response Services (the Care Crisis Line) at 1-800-584-3578 24/7 – 365 days-a-year to speak with a mental health professional who will assess the situation, make appropriate referrals, and/or dispatch the MCOT community based outreach team.

Frequently Asked Questions

I’m in crisis now – what do I do?

If you are experiencing a mental health emergency, call 988. If you are experiencing any other kind of emergency, call 911.

Our team can be reached by dialing the national mental health crisis line, 988, or by calling the Care Crisis Line at 1-800-584-3578 24 hours-a-day, 365 days-a-year to speak with a mental health professional who will assess the situation and make appropriate referrals.

If you are in a region that Compass Health is the responding team we will find a way to get to you when and where you need us.

Get In Touch

Compass Health is here to help. Whether you have questions about our services, want to share your feedback or a success story, have a media inquiry, or are seeking more information on a training or job opportunity, contact us today for assistance and support.

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