Privacy Policy

Last Updated: 10/2023

This Privacy Policy describes how Compass Health (“we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information on the Compass Health Website (the “Website”). We are committed to protecting your privacy and ensuring the confidentiality of your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide directly to us, including but not limited to:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Demographic Information: Age, gender, and other relevant demographic details.
  • Health Information: Information related to your treatment, and medical history.

1.2. Automated Information: We may collect certain information automatically when you visit our Website, including:

  • Device Information: IP address, browser type, device type, operating system, and geolocation data.
  • Usage Information: Pages visited, actions taken, and the duration of your visit.

1.3. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and track your interactions with our Website. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

2.1. Providing Services: To provide behavioral healthcare services, including treatment recommendations, appointment scheduling, and support.

2.2. Communication: To respond to your inquiries, provide updates, and send important information related to your treatment or the Website.

2.3. Personalization: To personalize your experience, including tailoring content and recommendations based on your preferences and usage patterns.

2.4. Analytics: To analyze user behavior, monitor Website performance, and improve our services.

2.5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your personal information in the following circumstances:

3.1. With Service Providers: We may share your information with trusted service providers who assist us in providing services or managing the Website.

3.2. Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests from authorities.

3.3. Consent: With your explicit consent, we may share your information for specific purposes.

4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

5. Your Choices

You have certain rights regarding your personal information:

5.1. Access: You can request access to your personal information and receive a copy of it.

5.2. Correction: You can request corrections to inaccurate or incomplete information.

5.3. Deletion: You can request the deletion of your personal information, subject to legal limitations.

5.4. Consent Withdrawal: You can withdraw your consent for certain data processing activities.

6. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a prominent notice on our Website or by directly contacting you.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us.

9. Consent

By using our Website, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you do not agree with our practices, please do not use our Website.

This Privacy Policy was last updated on the date indicated above and is effective as of that date.

Get In Touch

Compass Health is here to help. Whether you have questions about our services, want to share your feedback or a success story, have a media inquiry, or are seeking more information on a training or job opportunity, contact us today for assistance and support.

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