An Important Update about Outpatient Client Services in Snohomish, Monroe, and Marysville

Compass Health recently implemented staffing and program changes to respond to the impact of the COVID-19 pandemic and social distancing on service delivery at three of our smaller locations.

We are closing our outpatient satellite locations in Snohomish, Monroe and Marysville – but 100 percent of current clients will continue to receive services with us, if they wish, and we are continuing to take new referrals in these communities and across our service area.

Ultimately, our goal is to ensure our organization’s long-term sustainability to continue meeting client needs and support safety and social distancing for clients and team members. In fact, these locations have already transitioned to delivering nearly 70 percent of their services via telehealth since April 1.

Because our clients are our topmost priority, we want to share important resources for how clients can continue to access care:

• All clients are invited to continue receiving care remotely via our Compass Health Bridge mobile telehealth system, or in-person at our Everett locations. While we expect any impact on client experience to be minimal, our teams are collaborating with clients and families to ensure continuity of care. We’ll also help those who choose not to remain in services with us to transfer care to another provider.
• Other care providers and referral sources can continue to use our Access Screener line or online referral form to refer eligible individuals to Compass Health.

Importantly, Compass Health continues to have strong presence in east and north Snohomish County communities, including locally based Wrap Around with Intensive Services (WISe) Teams serving high-need youth and families, and Program for Assertive Community Treatment (PACT) and Intensive Outpatient Services for high-need adults in these communities.

We know that any change is difficult, especially in these unprecedented times. If you’d like more information about how to transition services, please contact your care team. Learn more about Compass Health Bridge and the ways that we’re transforming care delivery through telehealth here, and read more about the transition and how we’re implementing telehealth in the Everett Herald.

Finally, you can access resources and learn more about ongoing COVID-19 response here.